I was a client for a year and had a great experience. The only reason I am no longer a client is that I subscribed to a service that integrates a computer lease, full online security, tech support, and secure backup. Basically, I chose the convenience of an all-in-one provider. Not only was my experience with MasterMind excellent, but I was also pleasantly surprised when they provided a refund for the unused portion of my renewed subscription. I was not expecting this, as I was terminating the contract without cause or notice. I fully recommend their services and would become a client again should circumstances change.